SendCrypto has been notifying our users that we need to verify their identity in the SendCrypto app. We appreciate you being careful with your personal information and always advise avoiding emails that may seem suspicious. In this case, handling identity verification in your SendCrypto app helps confirm the request is really from us.
If we’re unable to verify your identity by the date specified in the email you received, we won’t be able to continue offering you the use of a SendCrypto balance for making payments. You’ll still be able to receive payments and transfer the crypto you receive out to an external wallet. You’ll also still be able to make payments to others using SendCrypto. You just won’t be able to use crypto in your SendCrypto account to make payments.