I didn’t receive the payment I’m expecting, or I sent a payment and the recipient didn’t get it 

Each user who is involved in payment can verify that the transaction was successful if they receive notifications for it and see them appear on their personal feed.
If the recipient did receive a notification about the payment:
– They may not realise the money is in their wallet.
– They may need to verify their account.
– If the recipient is still having trouble, please have them contact us directly
– To protect their privacy, our Support team can only discuss their account with them